All services and digital products on the Berid Toys platform are delivered instantly. Due to the nature of virtual items, refunds are handled with clear criteria to maintain fairness for users and creators.
Refunds may be offered when a technical issue prevents access to a purchased workshop, guide, or digital toy pack. Requests must be submitted within seven (7) business days of purchase and include details describing the issue.
Downloaded items are non-refundable once access has been granted, since digital files cannot be returned. Adjustments, reactivations, or alternative access may be offered when platform-related disruptions occur.
Subscription-based access may be canceled at any time. Credits or partial refunds will depend on remaining subscription days and the type of plan selected.
Policies are built around transparency and user protection, ensuring every member of the Berid Toys community receives a dependable, enjoyable digital experience.